CANCELLATION, REFUND POLICY

Cancellation Prior to Shipment

If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at powermemory.kl@gmail.com

Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 12 hours upon your order submission in order for a cancellation prior to goods shipment 

REFUND POLICY

There are NO refund after payment made. However, your full refund will be issued if we decided to cancel the workshop due to unforeseen circumstances. The method of refund will be processed depending on your original payment method:

  1. Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.
  2. Credit card refunds services, refunds will be sent to the card-issuing bank.

Kindly contact your card-issuing bank with regards to the duration of the credit refunds.

 

We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.

https://powermemorytraining.com/senang-pay-shipping-cancellation-refundpolicy/

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